My Story:

I’m an operations and customer service leader who builds high-performing teams and scalable systems across the EV industry, automotive service operations, and customer experience management.

At Rivian, I helped scale national service operations, increase factory output, and strengthen service workflows across North America and Europe. I focus on designing efficient processes, removing bottlenecks, and shaping customer journeys that match the reliability and innovation of modern electric vehicles.

If your organization needs a leader who can enhance EV service networks, streamline automotive operations, elevate customer satisfaction, and support teams through rapid growth—this is what I do best.